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Reward Policy

1. How the Trader Saver Rewards Work?

1.1 At Bathroom Takeaway, our aim is to save our most valued customers the most money, with minimal effort required as we know how busy the industry is. Whether you supply directly to your customers or recommend a supplier they purchase from, we want the rewards to end up in your back pocket either way.

So how does the rewards process work?
1.2 To be eligible for our Trader Saver Rewards, you must sign up with us for a trade account where a minimum of 10% discount will automatically be applied to your account in order to start saving immediately. As well as your initial discount, you will be allocated a minimum of two discount codes to pass to your customers for use. Your customer then uses the code to order from us directly, qualifying you for a promotional credit amount to appear under your account. For the first 33 days your promotional credit amount will show as pending to ensure the correct amount is credited and no returns or refunds are made on your customer’s order. After the 33rd day, your promotional credit amount will then be available to offset against any future orders saving you money on stock for your next job!
1.3 Trader Saver Reward codes will be assigned dependent on the level of trade discount which is applied to your account and will be agreed by your Account Manager;
-10% - Silver- will provide you with two discount codes – 1 x 5% off for your customers with 5% promotional credit to you and 1 x 10% off for your customers
-15% - Gold-will provide you three discount codes – 1 x 5% off for your customers with 10% promotional credit to you, 1 x 10% off for your customers with 5% promotional credit to you and 1 x 15% off for your customers.
-20% - Platinum – will provide you four discount codes - 1 x 5% off for your customers with 15% promotional credit to you , 1 x 10% off for your customers with 10% promotional credit to you, 1 x 15% off for your customers with 5% promotional credit to you, and 1 x 20% off for your customers.

What do we gain from this?
1.4 Through building better relationships with our most valued customers, we hope to gain your loyalty and repeat custom to continue growing and improving an even better business for your industry. We are honoured to say we already work with some of the best plumbers, bathroom installers and property developers in the country and we want to reward your loyalty as well as having an incentive for new business to come onboard with us.

2. How the Trader Saver Rewards Work

2.1 By using our Site, you confirm that you accept and agree to these terms of use. If you do not accept and agree to these terms of use, you must not use our Site.

3. Other Terms that may apply to you

3.1 These terms of use refer to other sets of terms and conditions and/or policies invoked by Bathroom Takeaway Ltd and may include but not are not limited to;
-Our Privacy Policy which sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
-Our Consumer Terms and Conditions which sets out the basis on how we manage the sale of goods to all customers.

4. Site membership and usage

4.1 One account is allowed per person.
4.2 The legal owner of the email address used to sign up to the Site is assumed to be the account holder. Any cashback accumulated by a third party will be credited to the account with the assumption the account holder has earnt this promotional credit amount.
4.3 Any use of our Site is made based on the assumption that full permission has been granted from all applicable parties. This may include but is not limited to employers, friends, family and businesses.
4.4 We reserve the right to cancel any Trader Saver Rewards account in accordance with these terms of use.
4.5 By joining the site, you confirm you are over 18.

5. Earning & Using Promotional Credit

You’re registered as a trader with us, you’ve been allocated your trade discount, you’ve been given your Trader Saver Rewards discount codes and you’ve shared these with your customers who inform you they’ve made a purchase. You’ve reached the 33rd day and your promotional credit has changed from pending to available, so what else do you need to know about the Trader Saver Rewards?
5.1 There is no limit to the amount of codes that can be shared with or used by your customers, therefore, the more you share, the more they purchase, the more promotional credit you earn.
5.2 By using your code, your customers agree to have their data shared which is necessary in order to earn the correct amount of promotional credit for the trader. This will not be provided to any third parties and Bathroom Takeaway Ltd shall only process the data for the agreed purposes.
5.3 No minimum spend required for customers to use Trader Saver Reward discount code which has been shared with them.
5.4 Promotional credit will be earned per order with each code use and each transaction having earned promotional credit will have an expiry of 12 months. Any balance left in your Trader Saver Rewards promotional credit after the expiry date will be forfeited and cannot be refunded or used towards future purchases.
5.5 Trader Saver Rewards codes will apply relevant amount of discount to our core range only including; Aquariss, Rinse, Warmehaus and Bero.
5.6 The monetary value in your promotional credit account can be used as full or part payment for products online and in-store from Bathroom Takeaway Ltd. When you use your promotional credit, the balance on your Trader Saver Rewards account will be deducted by the full cash value of your Bathroom Takeaway Ltd purchase. Your account balance can be checked by logging into your trade account here. We reserve the right to correct or amend the remaining balance in your account if we believe an invoicing or accounting error has occurred. If you wish to contest such a correction, please contact your Account Manager.
5.7 Minimum order of £5.00 applies to utilise promotional credit for full or part payment for products online or in-store at Bathroom Takeaway Ltd.
5.8 Any promotional credit accumulated from Trader Saver Rewards discount codes use cannot be exchanged for cash or refunded to your credit or debit card. Any remaining balance will be stored in your Trader Saver Rewards account and may be used to pay in part or in full, for future purchases from Bathroom Takeaway Ltd.
5.9 Bathroom Takeaway Ltd does not authorise that your promotional credit will always be accepted online or at participating Bathroom Takeaway Ltd stores. For example, in the unforeseeable circumstances of a failure of the Bathroom Takeaway Ltd IT & Communications systems, Bathroom Takeaway Ltd may not be able to accept promotional credit as payment during such a system failure.
5.10 You should treat your promotional credit as cash for any purchases online or in participating Bathroom Takeaway Ltd stores. The trader is responsible for any authorised payments using your promotional credit. Therefore, please do not allow others to use your Trader Saver Rewards account.
5.11 Bathroom Takeaway Ltd reserves the right to amends these Terms & Conditions at any time or to withdraw Trader Saver Rewards with reasonable notice. Such changes will be posted here. If you have registered for Trader Saver Rewards, any change, deletion, or addition will be informed to you via email. The amended terms will apply to the use of your promotional credit moving forward from this notification.
5.12 If Bathroom Takeaway Ltd fails to exercise it’s rights immediately, this will not by itself be taken as a waiver of those rights, and Bathroom Takeaway Ltd may still exercise those rights in the future.

6. Managing your account

6.1 Be sure to keep your account current with an up-to-date email address to ensure you don’t miss out on any important information about our Trader Saver Rewards.
6.2 You can cancel your account at any time (although we have no idea why you would want to, there are no catches and it is money in your back pocket). You can cancel your trade membership by clicking the appropriate link within your account information and following instructions.
6.3 In the event of fraudulent, abusive, or other activity we deem to be unreasonable, we reserve the right to terminate your account.

7. Trader Saver Rewards Availability

7.1 We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, or restrict the availability of all or any part of our Site for business and operational reasons. Bathroom Takeaway Ltd will try to give you reasonable notice of any suspension or withdrawal.

8. Changes to Terms

8.1 Bathroom Takeaway Ltd may amend these terms on rare occasions to reflect changes to our customers’ needs as well as our business priorities. Every time you wish to use your Trader Saver Rewards in the form of promotional credit, please check these terms to ensure you understand the terms that apply at the time.
8.2 On rare occasions, Bathroom Takeaway Ltd may increase or decrease the promotional credit percentage earned in which case the promotional credit percentage on our site may be incorrect. Although we make every effort to update the information on our site, we make no representations, warranties, or guarantees, whether express or implied, that the content on our site is accurate, up to date or complete.

9. Linking to our Site

9.1 You may link to Bathroom Takeaway Ltd and share your discount code(s), provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
9.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
9.3 Our Site must not be framed on any other site.
9.4 We reserve the right to withdraw linking permission without notice.
9.5 If you wish to link or make use of any content on our site other than that set out above, please contact marketing@bathroomtakeaway.co.uk
9.6 You must not link a site to us which we may deem at our sole discretion to be inappropriate, contain explicit material, immoral or offensive.
9.7 You must not redirect other domain names to our Site.

10. Fraud prevention

10.1 We operate systems on Bathroom Takeaway Ltd to deter and limit any fraudulent use or abuse of Trader Saver Rewards and reserve the right to apply any fraud prevention measures as we see fit.
10.2 We reserve the right to investigate any transactions that you make on Bathroom Takeaway Ltd which may include the passing of personal data to third parties who we work with in the provision of providing Trader Saver Rewards. If, at our sole discretion we deem that abuse or suspect any fraudulent use of any offer on Trader Saver Rewards has occurred, we reserve the right to terminate your account and you shall forfeit any cashback funds contained within it.