I have changed my mind and wish to return my order? We offer a 30 Day Money Back Guarantee. Returning your purchase is easy, simply call our customer service team on +353 15314796 and our advisors will guide you through the returns procedure. Once your item has been returned to us in a resalable condition, unused and in its original packaging, we will issue a refund for the goods within 5-7 days.
What to do when an item has arrived damaged? In the unlikely event you receive an item that has been damaged in transit, please email images to email@example.com with a brief overview of the problem along with your order number. We can then dispatch a new item or issue a refund for the goods supplied. We will also arrange for a carrier to collect the item from you and return it to us at no cost to you.
I have sent in an email, how long should it take to receive a reply? We aim to reply to all e-mails the same day if received before 16:30 Monday – Friday. Any queries received after this time will be replied to the following working day.